Terms of Service

The agreement

By creating an account, playing as a guest, or using crimecity.fun in any way, you agree to these terms and to our Privacy Policy. If you do not agree with them, do not play.

Crime City is operated by a small independent team under the name Crime City. In these terms, “we” and “us” mean that team, and “you” means the person holding the account. Reach us at support@crimecity.fun.

Who can play

You must also be legally allowed to use a service like this one where you live, and not be subject to sanctions that would prohibit it. Crypto payments and token withdrawals are restricted or illegal in some countries; whether you may use them is your responsibility to check, not ours to police.

Your account

• One account per person. This is the rule the whole game balance rests on, and we enforce it strictly. Extra accounts created to feed, protect or vote for a main character are removed, and the main character goes with them.
• Your account is yours alone. Do not share it, sell it, buy one, rent one, or hand it to someone else to play. An account that changes hands can be closed without notice.
• Keep your credentials safe. Anything done through your account is treated as done by you. Tell us immediately if you think someone else has access.
• Guest characters expire. A guest account is deleted 48 hours after it is created unless you claim it. That deletion is permanent and we cannot undo it.
• If you were banned, stay gone. Creating a new account to get around a ban is itself a bannable offence, and it is the reason we keep sign-in records.

Fair play

You agree not to:

• use bots, scripts, macros, autoclickers or any automation to play for you;
• exploit a bug rather than report it — if the game gives you something it clearly should not, tell us;
• attack, overload, scrape or reverse-engineer the service, or bypass rate limits and bot protection;
• use another player's account, or coordinate several accounts as one player;
• buy or sell in-game money, items or accounts for real-world value outside the systems we provide.

Finding and reporting a serious bug is worth more to us than exploiting one is worth to you. We would rather reward you for it.

How to behave

Crime City is a game about criminals. In-character hostility is part of it — threats against a real person are not. Do not post or send anything that is illegal, that harasses or targets someone for who they are, that sexualises minors, that spreads malware, or that attempts to scam other players. Chat is automatically screened for scams, and moderated by us on top of that.

Do not impersonate staff. We will never ask for your password, your wallet's seed phrase, or a payment sent directly to a private address.

In-game money and items

Cash, items, property, stats and rank inside Crime City are part of the game. They are licensed to you for play, not owned by you, and they have no real-world value. They cannot be exchanged for money, and we may change, rebalance or remove any of them as the game is tuned.

The $CRIME token

$CRIME is a token on the Solana blockchain that the game uses and that you can withdraw. Read this section twice.

• Buying, holding or earning $CRIME gives you no stake in Crime City, no share of revenue, no governance right and no claim on us.
• Withdrawals are subject to limits per season and per wallet, and to the game's own rules on which accounts may withdraw. We may pause withdrawals to investigate abuse or to deal with a technical fault.
• Blockchain transactions are final. A withdrawal sent to an address you gave us incorrectly cannot be reversed by anyone.
• Any tax arising from what you earn, hold or withdraw is yours to work out and pay.
• Impersonation tokens exist. Only the contract address published on our own site and Discord is the real one.

VIP purchases

VIP is an optional paid upgrade sold in tiers, priced in US dollars and paid only in cryptocurrency — we accept no cards, no bank transfers and no fiat of any kind. The exchange rate is locked in a short quote window when you start a purchase, and the quote expires if you do not complete it.

• VIP is delivered to your character as soon as the payment confirms on-chain.
• Benefits apply to the character that bought them and do not transfer to another account.
• We may change what VIP includes. Where a change removes something significant from a tier you have already paid for, we will say so and make it right.
• A payment that never confirms on-chain buys nothing. If a transfer confirms but VIP does not appear, contact us with the transaction identifier and we will fix it.

Refunds

VIP purchases are final and non-refundable, because the benefit is delivered to your character immediately.

None of this affects your rights if something is actually wrong: if VIP was charged twice, never delivered, or delivered in a broken state, write to support@crimecity.fun with the transaction identifier and we will refund or restore it. We would rather fix it than argue about it.

Refunds, where we give one, are paid in the cryptocurrency you paid with, to the wallet you paid from, at the amount of tokens received — not at a later exchange rate.

Seasons and prizes

Crime City runs in seasons. Each season ends on a published date, the world is wiped, and results are archived permanently under your alias. Season dates and rules may change; a season may be extended, shortened or restarted if a serious fault demands it.

Season prizes are paid at our discretion, by hand, after the season closes. Winning a place on a leaderboard is not a contractual entitlement to a prize, and we may withhold one from an account that broke these terms — a prize won by cheating is not a prize. Where prizes are announced for a season, we will pay them as announced.

Availability

Crime City is provided as it is. We do not guarantee that it will be available, that a season will run to schedule, that data will never be lost, or that bugs will be fixed in any particular time. We may take the game down for maintenance, or permanently, and we will give as much notice as circumstances allow.

Suspension and closure

We may suspend or close an account that breaks these terms, and we may do it without warning where the breach is serious — cheating, multi-accounting, fraud, scamming other players, or threatening someone. Where we close an account for a breach, any in-game money, items and unpaid prizes are forfeit.

If you think we got it wrong, appeal by opening a ticket in our Discord or writing to support@crimecity.fun. We read appeals and we have reversed decisions before.

You can close your own account at any time — see Deleting your data. Withdraw any $CRIME balance first; it goes with the account.

Content and ownership

The game, its code, its artwork, its writing and its name belong to us. You get a personal, non-transferable licence to play it. You may stream it, record it and write about it freely — that is welcome. You may not copy the game, sell access to it, or pass its assets off as your own.

Anything you write in the game — chat, your bio, your gang's name — stays yours, but you give us permission to display it in the game and to store it for as long as the game needs to. We can remove content that breaks these terms.

Disclaimers and liability

Crime City is a game, provided without warranties of any kind, to the fullest extent the law allows. We are not liable for lost in-game progress, lost in-game money, a fall in the value of $CRIME, a blockchain transaction that failed or went to the wrong address, or any loss that was not a foreseeable result of us breaking these terms.

Where we are liable, our total liability to you is limited to the amount you paid us in the twelve months before the claim, or fifty US dollars if you paid us nothing.

Nothing here excludes liability that cannot legally be excluded — including for death or personal injury caused by negligence, or for fraud. If you are a consumer, your statutory rights are unaffected by anything in this document.

Changes to these terms

We update these terms as the game changes. The date at the top of the page shows the current version, and substantive changes are announced in our Discord. Playing after a change means you accept it; if you do not, close your account.

Disputes

Start by writing to support@crimecity.fun. Nearly everything is settled that way, and quickly.

If you are a consumer in the European Economic Area or the United Kingdom, you keep the protection of the mandatory consumer law of the country you live in, and you may bring proceedings in your local courts. Nothing in these terms takes that away.

If any part of these terms turns out to be unenforceable, the rest of it still stands.